Folks needing to contact the departments might face some challenges
Contact Centre hours will differ through the Easter weekend (Picture: GETTY)
The DVLA and DWP have outlined exactly when their contact centres and phone traces can be accessible all through the financial institution vacation weekend. Nevertheless, individuals requiring help from them through the financial institution vacation might have to organise forward to make contact.
The Easter weekend contains two financial institution holidays on Good Friday, third April, and Easter Monday, sixth April. Financial institution holidays are sometimes not thought to be working days even throughout authorities departments, so the prolonged weekend has the potential to create disruption for these needing to succeed in the departments or awaiting updates, funds and deliveries.
Data for claimants:
Jobcentre Plus workplaces and cellphone traces can be closed on Fri 3 and Mon 6 Apr over the Easter interval
Discover out extra https://t.co/4YYYcK4n1C pic.twitter.com/LbszoN2yIl
— Division for Work and Pensions (@DWPgovuk) March 31, 2026
Division for Work and Pensions
The DWP posted on X alerting claimants: “Jobcentre Plus workplaces and cellphone traces can be closed on Fri 3 and Mon 6 Apr over the Easter interval.”
The phone traces may even stay closed all through Saturday and Easter Sunday as they’re usually solely accessible from Monday to Friday between 8am and 5pm.
Even these accessing their on-line Common Credit score account will sometimes solely obtain replies throughout weekdays.
The DWP contact quantity it’s worthwhile to use will differ relying in your cause for contacting the division initially. Among the most incessantly requested numbers can be found right here on the Gov.uk web site.
The workplaces and phone traces ought to resume regular operation from Tuesday, seventh April.
However, it is not solely DWP contact centres being impacted by the financial institution holidays. Funds from the DWP scheduled for both Good Friday or Easter Monday won’t be processed on lately attributable to most banks ceasing transactions. As an alternative, they may primarily be paid on the primary working day prior, which is Thursday, 2nd April.
DVLA
All through the Easter interval, prospects can have entry to DVLA’s on-line providers. Nevertheless, the division’s contact centres can be utterly shut on Good Friday, Easter Sunday and Easter Monday.
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On Saturday, 4th April, the DVLA contact centre will preserve its normal Saturday working hours from 8am to 2pm. Regular working hours may even resume from Tuesday, seventh April.
If you happen to’re anticipating deliveries from the DVLA, the division sometimes makes provisions for financial institution holidays and non-working days. The Gov.uk web site contains a device that may direct people to the suitable DVLA contact to resolve their challenge.
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