A mum has revealed the staggering prices of per week at Centre Parcs Elveden, saying she was left “speechless” by the value of ketchup within the on-site grocery store.

Heart Parcs (Picture: Getty)
A mum who spent nearly £2,700 on a week-long summer season vacation at Heart Parcs has expressed her shock on the costs contained in the on-site grocery store, particularly a bottle of ketchup. Talking on her YouTube channel, Vicky Smith shared a brutally sincere breakdown of the prices, warning that whereas the expertise may be magical for kids, the costs — significantly for meals on web site — can come as a shock.
The household, who visited Heart Parcs Elveden Forest in August 2024 with their two kids aged seven and 9, mentioned the journey sparked robust opinions about whether or not the favored UK vacation resort is actually definitely worth the premium price ticket. “We now have simply come again from per week’s vacation at Heart Parcs with our two kids age seven and 9,” Vicky defined, including that their goal was to provide “very very sincere views on staying at Heart Parcs” for households contemplating reserving.
The most important problem, she mentioned, was value. Visiting in the course of the faculty summer season holidays meant paying peak costs, which they described as unavoidable for a lot of households. “We went throughout August which is the varsity summer season holidays which is when Heart Parcs and let’s face all of it different holidays are at their costliest and you actually do pay a premium right here,” she mentioned.
The household stayed in a new-style Government Lodge with two bedrooms, which value £2,648 for the week. That determine didn’t embrace meals or paid-for actions, with solely entry to the swimming pool included within the lodging worth.
“I checked how a lot precisely the identical lodging would value us throughout September as soon as the children had been again at college and it was over £1,000 cheaper,” she mentioned, describing the distinction as “actually important”.
There have been positives. Entry to the out of doors playground — refurbished in 2023 — is included, and proved a success with their kids. “There’s a very nice combination in that playground for youthful and barely older children,” Vicky mentioned, noting climbing frames, swings and slides that saved the kids entertained for hours.
The swimming pool was additionally a standout. “The swimming pool is wonderful. I can’t say sufficient good issues concerning the swimming pool,” she mentioned, including that limitless entry, from 10 a.m. till 9 p.m., was included within the worth. They steered households might take pleasure in a full week at Heart Parcs just by utilizing the pool and park services with out spending further on actions.
Nevertheless, the mum warned that to get the “full expertise”, many households will need to guide actions — and that’s the place prices can shortly escalate. “These actions actually actually add up,” she mentioned, elevating questions on general affordability and worth for cash.
Meals procuring on web site was described as one of the crucial controversial facets of the keep. The Park Market, positioned within the Village Sq., shares the whole lot from contemporary meat to prepared meals, which Vicky welcomed as a handy various to eating places and takeaways.
However the costs left her surprised. “The costs on this grocery store are wow, simply wow,” she mentioned. One merchandise particularly stood out: “They had been charging £4 for a bottle of ketchup.”

Waterside lodges by the lake at Heart Parcs (Picture: Getty)
She additionally highlighted an £8 disposable barbecue as surprisingly costly, together with inflated costs for toiletries corresponding to shampoo and conditioner. General, she estimated costs had been “something from like 10% extra to 40% extra in comparison with regular grocery store costs”.
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Whereas she acknowledged Heart Parcs was “capitalising on the truth that they’ve a captive viewers”, she supplied clear recommendation to different households. “Deliver key provides with you,” she urged, itemizing necessities corresponding to milk, spreads, desk sauces and barbecue objects.
The household stopped at a close-by grocery store round 10 minutes away earlier than arriving, stocking up on contemporary meals, fruit and snacks for the kids. The technique helped them keep away from relying too closely on the Park Market — one thing they mentioned made a noticeable distinction to their general spend.
















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