NatWest new department closures introduced in Friday morning replace however says ‘these will final’

NatWest Group has issued an announcement affecting all three of its manufacturers – NatWest, Royal Financial institution of Scotland and Ulster Financial institution because it says 9 extra are to go

A branch of the NatWest bank in the High Street, Bromley, Kent (South East London).

NatWest has made an annoucement (Picture: whitemay by way of Getty Photos)

NatWest Group has right now introduced 9 extra department closures together with a pledge affecting all three of its manufacturers – NatWest, Royal Financial institution of Scotland and Ulster Financial institution. A whole bunch of branches belonging to the three banks have shut their doorways lately.

NatWest say a complete of 9 websites throughout Scotland, England and Wales have now been added to these scheduled for closure later this yr, however in an announcement launched on Friday morning the group vowed “these would be the final” till a minimum of 2029. It said this could sign the tip of its present programme of community modifications and the start of recent long-term funding in its UK presence and dedication to face-to-face banking.

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It confirmed it’s persevering with to work in direction of establishing a sustainable department community that provides enhanced assist for communities all through the UK, and outlined its subsequent section of funding. It said: “The Group will make investments an extra £50 million in its community over 2026/2027, targeted on modernising present areas, enhancing buyer expertise and guaranteeing colleagues are geared up to supply high-quality, in-person assist.

“To assist this, it would improve the variety of its cellular department stops, increasing versatile, face-to-face companies in communities throughout the UK, serving extra communities than another financial institution. As a part of its longer-term imaginative and prescient to supply assist the place it’s wanted most and to drive native progress, the financial institution may also refurbish, relocate and discover alternatives to open new branches the place there may be clear buyer demand.

“Whereas 95% of its prospects now select to financial institution digitally for his or her day-to-day banking wants, NatWest recognises that in particular person assist stays an necessary a part of how prospects handle their funds, particularly in these necessary life moments. Some branches might be impacted by the present programme of community modifications, with a complete of 9 throughout Scotland, England and Wales set for closure later this yr. These would be the final closure bulletins till a minimum of 2029.”

“We won’t announce any additional department closures till a minimum of 2029 and are increasing extra versatile and accessible methods to financial institution, with enhanced assist to assist prospects act with confidence and obtain their monetary objectives. We perceive the influence these modifications can have for our colleagues and prospects, and we are going to interact personally with all these affected by right now’s closure announcement.”

NatWest introduced it’s broadening its attain past typical branches, delivering face-to-face banking in additional adaptable and accessible codecs. Its cellular department community now serves 577 communities all through the UK each week, with groups overlaying 14,000 miles throughout the nation (serving over 144,000 prospects in 2025). The financial institution has reinvented group banking via versatile, modern codecs — from pop-up areas in retail parks to purchasing centres and at college occasions.

Group Bankers stationed in hubs supply localised, in-person help wherever prospects require it most, with these companies particularly designed to ensure continued entry to banking — notably in rural, distant and underserved areas.

It added: “The financial institution may also proceed to assist monetary functionality via its Monetary Well being Checks, with over 150,000 periods delivered thus far this yr, serving to prospects take motion over their funds. Colleagues may also go to colleges and workplaces via the Thrive and Monetary Foundations programmes, supporting individuals to really feel extra assured about managing their cash.”

The closures introduced on Friday are at NatWest and Royal Financial institution of Scotland. They’re scheduled to happen from September 8-17 and are listed under.

Royal Financial institution of Scotland