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NHS points telephone alert as 16 million sufferers missed out

There is a easy approach to make sure you remember.

The NHS mentioned that utilizing this app might assist forestall you lacking appointments (Picture: Getty)

Brits have been urged to set their telephones up a sure approach as 16 million GP appointments have been missed final 12 months. The NHS is encouraging individuals to ensure their telephones will remind them of upcoming appointments.

By turning on push alerts from the NHS App you will get reminders about appointments and have the choice to rearrange any you’ll be able to’t make, serving to to unencumber hundreds of thousands of appointments for others.

In response to a brand new survey, almost one in 4 individuals have missed an NHS appointment as a result of they forgot or arrived too late.

The survey of sufferers throughout England discovered that 12% mentioned that they had forgotten about an appointment prior to now, and 11% had arrived “too late”. As reported by NHS England, the most recent appointment statistics additionally present that sufferers didn’t attend 16 million GP appointments in 2025.

“No exhibits” accounted for one in 23 appointments (4.3%) – the equal of a complete day of missed appointments at each GP follow in England every month. The figures additionally reveal that the NHS organized 376 million appointments at GP practices in 2025 – 8.4 million extra (2.3%) than in 2024.

Dr Amanda Doyle, nationwide director for main care and group providers at NHS England, mentioned: “Folks will usually have real causes for not having the ability to make an appointment or arriving too late, however it’s actually vital that they tell us if potential so we will provide the appointment to another person.

“One of many best methods you’ll be able to cut back the chance of lacking an appointment is by tapping the NHS App to activate notifications to get reminders, so you’ll be able to cancel or rearrange them if they should.”

She added: “I’d encourage all NHS App customers to benefit from what the app has to supply in order that they always remember an appointment.”

The NHS App has over 40 million registered customers, who’re capable of view their GP well being report, order repeat prescriptions and entry a spread of NHS providers to handle their very own care.

The survey on NHS appointments was of two,000 individuals in England aged 16 or over, carried out by Censuswide on behalf of NHS England.

Methods to use the NHS App

Firstly, you will have to ensure you have the NHS App in your telephone. It may be downloaded at no cost from the Apple App Retailer if in case you have an iPhone or from the Google Play Retailer if in case you have an Android.

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It would ask you to enter your electronic mail, create a password, and confirm through a six-digit code despatched to your telephone. Upon getting set this up you’ll be able to go to the settings part within the NHS App to allow notifications.

You need to additionally be sure your contact particulars are updated so you’ll be able to obtain vital messages about your healthcare. For extra info on the app, go to the NHS web site right here.

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